Privacy Policy

Introduction

Welcome to travelay! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us.

Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, contact information (email address, phone number), and other information you provide when making reservations or inquiries.
• Payment Information: Payment card details and billing information, but only for processing transactions.
• Travel Preferences: Information about your travel preferences, including special requests and dietary restrictions.
• Website Usage Data: Information about your interactions with our website, including IP address, browser type, device information, and pages visited. We use cookies and similar technologies for this purpose.

How We Use Your Information

We may use your personal information for the following purposes:

• To provide and manage travel-related services, including booking flights, hotels, and tours.
• To communicate with you regarding reservations, inquiries, and updates.
• To personalize your experience and offer tailored travel recommendations.
• To process payments and refunds.
• To improve our website and services.
• To comply with legal obligations and resolve disputes.

Disclosure of Your Information

We may share your personal information with the following parties:

• Third-party service providers and partners necessary to fulfill your travel bookings.
• Legal authorities when required by law or to protect our rights, privacy, safety, or property.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.